Jordan’s Principle Service Coordinator

Jordan’s Principle Service Coordinator


Reporting to the Health Services Manager, the Jordan's Principle Service Coordinator supports the IFNA communities by addressing existing access gaps for services for children and their families through the Jordan's Principle Focal Points. The Jordan’s Principle Service Coordinator bridges families and service providers to ensure children in need are provided with new or ongoing health-related supports and resources. This role is intended to provide dedicated support and advocacy for children and families who are citizens of IFNA communities.


• Provision of strength-based and trauma-informed services to children, families and communities; conducts intake assessments, case management, and outreach; makes appropriate referrals where required
• Engage with clients to identify needs and secure required health services; advocates on behalf of clients when needed and assists families in their development of self-advocacy skills
• Identify cases with unmet needs; work with the appropriate service providers or agencies to ensure families gain access to their approved services, supports or other resources
• Work in collaboration with IFNA Communities’ Health, Education and Social Service Workers to determine scope of services available within those communities
• Maintains an ongoing, client-focused relationship with the appropriate community departments and workers to ensure services are made available and provided to children and families in a timely manner
• Communicate with applicable community departments and workers to identify any gaps within the existing health support and services that are available to community citizens
• Maintain general knowledge of other local, regional or provincial health-related service providers and agencies; establish strong working relationships with these agencies, where necessary, to ensure children and families gain or maintain timely access to supports, resources and services
• Promote and increase awareness of Jordan’s Principle within IFNA communities; establish appropriate communication channels within communities, provide informational resources and promotional materials
• Carry out administration duties, which include but are not limited to, developing, preparing and submitting periodic reports, file maintenance, work planning and budgeting, gathering documents, preparing and submitting applications, etc.
• Represent the IFNA communities on regional, provincial, and federal committees as it relates the Jordan's Principle project goals and objectives.
• Identify and communicate relevant community issues to regional, provincial and federal committees; present information to Health Services Manager
• Maintain ongoing professional development; attend training, workshops and other events to gain knowledge, skills and practices that will enhance overall service delivery to clients
• Present updates at the IFNA board meetings and other committees as needed
• Maintain an active involvement with the Emergency Operations Committee (EOC)
• Establish and uphold privacy and confidentiality practices within all areas of the job
• May be required to travel to the IFNA communities to promote or conduct service coordination


• Post-secondary education within a health-related field; equivalent education and experience may be considered
• At least two years of experience providing case management services to children, families and communities
• Knowledge of the Jordan’s Principle Initiative, as well as a good understanding of provincial health services and Indigenous Services Canada
• Understanding of Indigenous history, traditions, and beliefs with the ability to implement cultural values and practices within the delivery of services
• Familiarity of Indigenous communities and organizations; experience working for an Indigenous organization would be considered an asset
• Excellent cross-cultural knowledge and competency as well as strong intrapersonal, interpersonal, team and professional skills
• Strong communication, advocacy and organizational skills
• Able to remain calm and productive while managing stressful situations
• Must have a valid driver’s license and access to reliable transportation
• Must be able to provide a clear Criminal Record Check and Vulnerable Sector Screening and Child Abuse Registry check

CLOSING DATE: Friday, July 10, 2020, 4:00 PM CST

Please submit your resume and 3 references to:

Gail Binguis, Executive Assistant
P.O. Box 5010
Sioux Lookout, ON P8T 1 K6
Via fax: (807) 737-3501 | E-mail:

Independent First Nations Alliance wishes to thank all applicants in advance. However, only those granted an interview will be contacted.

Independent First Nations Alliance
Job Location: 
POINT (-89.2476823 48.3808951)
Closing Date: 
Friday, July 10, 2020 - 16:00